Last updated: 31 July, 2024
Overview
Hoztlr (“we,” “us,” or “our”) is dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services, communicate with clients, and ensure compliance and security.
a. Information You Provide
When you register, place an order, or contact us, we may collect:
- Personal Details: Name, address, email address, phone number.
- Billing Information: Payment details (e.g., credit or debit card, PayPal, or bank information), used only for transaction processing.
- Service Details: Information necessary for support, such as browser type, device information, and service configurations.
b. Information We Collect Automatically
We automatically gather certain information when you interact with our website or services:
- Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and date/time stamps.
- Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your browsing experience, analyze trends, and deliver personalized content.
2. Use of Personal Information
We use the information we collect to:
- Provide Services: Fulfill orders, process payments, and provide customer support.
- Enhance User Experience: Customize content and improve our offerings based on user interactions and feedback.
- Communicate with You: Inform you about account updates, service changes, special offers, or security alerts. You can opt out of marketing communications at any time by following the instructions included in our emails.
- Ensure Compliance: Verify identity and monitor accounts for fraud prevention, legal compliance, and service integrity.
3. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention times vary based on legal, regulatory, or contractual requirements. Data we no longer need is securely deleted.
4. Data Security
We implement stringent security measures to protect your personal information:
- Encryption: Sensitive data is encrypted both during transmission and in storage.
- Access Controls: Access to personal data is restricted to authorized personnel only.
- Security Monitoring: Regular assessments, firewalls, and secure servers are in place to detect and prevent unauthorized access.
Despite our efforts, no data transmission over the Internet or electronic storage is entirely secure. We cannot guarantee absolute security but follow industry standards to protect your information.
5. Sharing of Personal Information
We may share your information with trusted third parties in specific cases:
a. With Service Providers
- We work with payment processors, analytics providers, and other partners to support our services. These third parties are bound by confidentiality agreements and are only authorized to use data as necessary to provide services on our behalf.
b. For Legal Reasons
- We may disclose your data if required by law or in response to lawful requests by public authorities, such as a court or regulatory body.
c. With Your Consent
- We may share information when you give us explicit consent to do so.
6. Your Rights
Under applicable data protection laws, including GDPR, you have certain rights regarding your personal information:
- Access: You have the right to request a copy of your personal information held by us.
- Correction: You may request corrections to any inaccurate or outdated information.
- Deletion: Subject to legal limitations, you can request the deletion of your personal data.
- Objection: You have the right to object to certain data processing activities, such as marketing communications.
- Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.
To exercise these rights, please contact us at privacy@hoztlr.com. We aim to respond within 30 days.
7. International Data Transfers
As a global service provider, we may transfer your data to countries outside of the UK. These transfers comply with applicable data protection laws through mechanisms such as:
- Standard Contractual Clauses (SCCs): Approved by relevant authorities to ensure data protection during transfers.
- Adequacy Decisions: Recognized data protection standards in countries deemed adequate by data protection authorities.
8. Cookies and Tracking
Cookies are small data files stored on your device that help us provide a personalized experience. We use cookies to:
- Analyze Site Traffic: Track website usage and visitor preferences.
- Store Preferences: Save login information or browsing preferences.
You may control cookies through your browser settings, but disabling them may affect certain functionalities on our website.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or through a prominent notice on our website. Your continued use of our services after such updates constitutes acceptance of the revised policy.
10. Contact Information
For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@hoztlr.com
Mail: Hoztlr LTD.
27 Old Gloucester Street, London,
United Kingdom, WC1N 3AX
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.
