Last updated: 16 March 2025
Agreement and service scope
These terms apply to Hoztlr hosting, development and website-management services. The service description, selected commitment period, order details and any agreed written scope form part of the agreement with the client.
- Clients must provide accurate account and billing information
- Services must be used lawfully and in line with the Acceptable Use Policy
- Published promotional pricing may change to standard pricing at renewal
Billing, renewals and commitments
Clients are responsible for charges associated with the selected service and term. Services may renew in accordance with the order settings and applicable billing schedule. Failed or overdue payment can lead to restriction, suspension or termination after applicable notices.
Hosting and customer responsibilities
Clients remain responsible for their content, credentials, software choices and lawful use. Hoztlr takes practical steps to provide reliable services but internet services can be affected by maintenance, third parties, attacks and events outside reasonable control.
- Keep account credentials secure
- Maintain independent copies of important data where appropriate
- Report security or service concerns promptly
Development and managed services
Development work is governed by the agreed estimate or scope. Changes outside that scope may require a revised estimate. Website-management coverage applies only to the tasks and response arrangements included in the purchased plan.
Suspension, termination and liability
Hoztlr may suspend or terminate services for non-payment, unlawful use, security risk or material breach. Liability is limited to the extent permitted by law; nothing in these terms excludes rights or liabilities that cannot legally be excluded.
Law and contact
The agreement is governed by the laws of England and Wales. Questions should be sent to info@hoztlr.com or Hoztlr LTD, 27 Old Gloucester Street, London, WC1N 3AX.